Privacy Policy

Thanks for shopping at KF Raub Hainam Kopi Sdn. Bhd.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have [7] working calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Returns

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item

If your return is approved, we will initiate a refund in exchange to original payment Method or store credit. You will receive the credit within a month, depending on your issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.